Job Overview

NMB Bank Plc is seeking one (1) Senior Manager; Value Chain to join its team at the Head Office.

The role is responsible for driving ecosystem and value chain banking by structuring and managing end-to-end client ecosystems, with a focus on increasing deposits, digital adoption and revenue through strategic collaboration and integration of value chain participants.

Main Responsibilities

Ecosystem & Value Chain Strategy

• Lead the development and execution of ecosystem banking strategies.
• Identify, negotiate and oversee strategic partnerships with anchor corporates, fintechs, institutions and other key value chain stakeholders.
• Design and implement commercially viable, mutually beneficial ecosystem solutions connecting anchor clients with distributors, dealers, suppliers, MSMEs and other ecosystem participants.
• Lead the development and conversion of value chain business pipelines.
• Identify emerging sectors, underserved value chains and new business models.

Business Development & Partnerships

• Work with Corporate Relationship Managers and business segment leaders to identify and consolidate leads.
• Support onboarding of value chain participants and increase cross-selling of banking products and services.
• Lead strategic stakeholder engagements and complex commercial negotiations.
• Oversee optimization of ecosystem relationships and portfolios.
• Manage relationships with corporate clients and multinational organizations.

Cross-Functional Leadership

• Lead and coordinate teams across:
  • Corporate Banking
  • Business Banking
  • Retail Banking
  • Transaction Banking
  • Digital Banking
  • Risk
  • Operations
• Drive implementation of ecosystem banking strategies across branches and business units.
• Sponsor and guide multifunctional teams in developing standardized processes for structuring, pricing, packaging and implementing scalable ecosystem solutions.

Performance & Commercial Management

• Establish and oversee a robust ecosystem business pipeline.
• Review and analyze monthly ecosystem banking performance.
• Provide commercial insights, financial analysis and analytical tools to support:
  • Pricing decisions
  • Deal evaluation
  • Profitability management
  • Overall ecosystem business performance
• Oversee preparation and presentation of management reports, business dashboards, pipeline updates and strategic recommendations.
• Drive continuous improvement of ecosystem banking workflows.

Vendors & External Partners

• Oversee collaboration with external vendors, fintechs and third-party service providers.
• Develop scalable business-generation models.
• Optimize operational processes and customer experience.

Risk, Governance & People Management

• Ensure ecosystem banking initiatives comply with the bank’s risk appetite, internal policies, regulatory requirements and governance standards.
• Lead, coach and develop ecosystem banking teams.
• Promote an inclusive and collaborative working environment.
• Support teamwork and achievement of shared business objectives.

Knowledge and Skills

Candidates should have:

• Extensive experience in financial services and product management.
• In-depth knowledge of value chain and ecosystem banking models.
• Proven ability to identify and structure ecosystem opportunities across Wholesale and Retail client segments.
• Comprehensive knowledge of banking products, including cash management, trade finance and other banking solutions.
• Understanding of key economic sectors such as mining, trade and manufacturing.
• Expertise in Sales & Operational Planning (S&OP) and Integrated Business Planning processes.
• Advanced proficiency in MS Office applications and process mapping techniques.
• Understanding of marketing principles and ability to translate marketing strategies into practical business plans.
• Experience organizing and facilitating business activities such as training sessions, B2B workshops and seminars.
• Good understanding of market dynamics and strong communication skills.
• Excellent interpersonal and stakeholder management skills across cultures and geographies.
• Strong networking, coaching and mentoring abilities.
• Leadership skills.
• Project management capabilities and the ability to influence or lead cross-functional teams in a matrix organization.

Qualifications and Experience

• Bachelor’s degree in Finance, Banking, Accounting, Economics, Business Administration or a related field.
• Minimum 6 years’ experience in the banking or financial services industry.
• At least 4 years’ experience in Ecosystem/Value Chain Management.
• Experience managing relationships with corporate clients and multinational organizations.
• Knowledge and experience in supply chain/value chain management, including developing and managing ecosystem partnerships.
• Strong understanding of corporate banking products, client acquisition, relationship management and business development.

• Lead the development and execution of ecosystem banking strategies.
• Identify, negotiate and oversee strategic partnerships with anchor corporates, fintechs, institutions and other key value chain stakeholders.
• Design and implement commercially viable, mutually beneficial ecosystem solutions connecting anchor clients with distributors, dealers, suppliers, MSMEs and other ecosystem participants.
• Lead the development and conversion of value chain business pipelines.
• Identify emerging sectors, underserved value chains and new business models.
• Work with Corporate Relationship Managers and business segment leaders to identify and consolidate leads.
• Support onboarding of value chain participants and increase cross-selling of banking products and services.
• Lead strategic stakeholder engagements and complex commercial negotiations.
• Oversee optimization of ecosystem relationships and portfolios.
• Manage relationships with corporate clients and multinational organizations.
• Lead and coordinate teams across: Corporate Banking, Business Banking, Retail Banking, Transaction Banking, Digital Banking, Risk, Operations.
• Drive implementation of ecosystem banking strategies across branches and business units.
• Sponsor and guide multifunctional teams in developing standardized processes for structuring, pricing, packaging and implementing scalable ecosystem solutions.
• Establish and oversee a robust ecosystem business pipeline.
• Review and analyze monthly ecosystem banking performance.
• Provide commercial insights, financial analysis and analytical tools to support: Pricing decisions, Deal evaluation, Profitability management, Overall ecosystem business performance.
• Oversee preparation and presentation of management reports, business dashboards, pipeline updates and strategic recommendations.
• Drive continuous improvement of ecosystem banking workflows.
• Oversee collaboration with external vendors, fintechs and third-party service providers.
• Develop scalable business-generation models.
• Optimize operational processes and customer experience.
• Ensure ecosystem banking initiatives comply with the bank’s risk appetite, internal policies, regulatory requirements and governance standards.
• Lead, coach and develop ecosystem banking teams.
• Promote an inclusive and collaborative working environment.
• Support teamwork and achievement of shared business objectives.

• Extensive experience in financial services and product management.
• In-depth knowledge of value chain and ecosystem banking models.
• Proven ability to identify and structure ecosystem opportunities across Wholesale and Retail client segments.
• Comprehensive knowledge of banking products, including cash management, trade finance and other banking solutions.
• Understanding of key economic sectors such as mining, trade and manufacturing.
• Expertise in Sales & Operational Planning (S&OP) and Integrated Business Planning processes.
• Advanced proficiency in MS Office applications and process mapping techniques.
• Understanding of marketing principles and ability to translate marketing strategies into practical business plans.
• Experience organizing and facilitating business activities such as training sessions, B2B workshops and seminars.
• Good understanding of market dynamics and strong communication skills.
• Excellent interpersonal and stakeholder management skills across cultures and geographies.
• Strong networking, coaching and mentoring abilities.
• Leadership skills.
• Project management capabilities and the ability to influence or lead cross-functional teams in a matrix organization.

• Bachelor’s degree in Finance, Banking, Accounting, Economics, Business Administration or a related field.
• Minimum 6 years’ experience in the banking or financial services industry.
• At least 4 years’ experience in Ecosystem/Value Chain Management.
• Experience managing relationships with corporate clients and multinational organizations.
• Knowledge and experience in supply chain/value chain management, including developing and managing ecosystem partnerships.
• Strong understanding of corporate banking products, client acquisition, relationship management and business development.