Job Purpose

To lead and manage a team responsible for the seamless operation, integration, and technical management of Core Banking Lending and Trade Finance applications. The role focuses on optimizing workflows, enhancing system efficiency, supporting digital banking channels, and ensuring operational integrity across lending and trade finance modules in alignment with business objectives.

Main Responsibilities:

System & Technical Oversight

• Oversee configuration, monitoring, and optimization of lending and trade finance modules in the Core Banking System (CBS).
• Ensure smooth integration with digital channels, mobile banking, and other banking platforms. Troubleshoot and resolve system-related issues affecting lending and trade finance operations
• Oversee the configuration and parameterization of core banking modules related to Lending, Credit, and Trade Finance.
• Design and implement continuous improvement plans, systems upgrades, systems capacity and integrations to cater for business growth, security and conformance of regulatory requirements.

Process Automation & Optimization

• Identify opportunities for automation in lending and trade finance workflows to reduce manual intervention.
• Implement technical controls to enhance operational efficiency and accuracy.
• Assist in business analysis and documenting requirements of moderately complex product management projects for building new products or enhancement / extension of current products
• Lead system upgrades, enhancements, and implementations.
• Coordinate requirements, testing, and change management.
• Explore system capabilities which are not utilized currently and advise the business on product and services which can be offered to customers.
• Identify cases where existing systems do not meet requirements and develop specifications and work with the relevant external or internal suppliers to implement the solution

Data and Reporting

• Ensure accurate capture and reporting of lending and trade finance data from CBS and other systems.
• Generate operational and performance reports for senior management and regulatory compliance.

Risk and Compliance in System Operations

• Implement technical controls to mitigate operational and credit risks.
• Ensure system configurations comply with regulatory requirements and internal policies.

Leadership and Stakeholder Collaboration

• Guide and mentor the team on system operations, configuration, and technical problem-solving.
• Coordinate knowledge transfer and training for system updates or new module deployments.
• Work closely with IT, Risk, Compliance, and Business teams to implement system changes and enhancements.
• Support digital transformation initiatives within lending and trade finance functions

Knowledge and Skills:

• In-depth understanding of Core Banking Systems (CBS) Lending and Trade Finance modules.
• Strong knowledge of IT operational support, banking operations, lending processes, and trade finance.
• Familiarity with digital banking channels, mobile banking, digital Loans and system integration.
• Awareness of regulatory requirements, risk management, and compliance in banking systems.
• Ability to apply competency in new or complex situations.
• Demonstrate leadership skills and the ability to lead teams and motivate team members, as needed.

Qualifications and Experience:

• Bachelors Degree in Computer Science or Information Technology or related field.
• Relevant certification(s) including ITIL is an added advantage
• At least five (5) years’ experience in banking operations with strong exposure to Core Banking systems, CBS Lending and trade Finance modules.
• Hands-on experience with system administration, CBS module configuration, and technical support.
• Experience in coordinating with cross-functional teams for system changes and enhancements.

• Oversee configuration, monitoring, and optimization of lending and trade finance modules in the Core Banking System (CBS).
• Ensure smooth integration with digital channels, mobile banking, and other banking platforms. Troubleshoot and resolve system-related issues affecting lending and trade finance operations
• Oversee the configuration and parameterization of core banking modules related to Lending, Credit, and Trade Finance.
• Design and implement continuous improvement plans, systems upgrades, systems capacity and integrations to cater for business growth, security and conformance of regulatory requirements.
• Identify opportunities for automation in lending and trade finance workflows to reduce manual intervention.
• Implement technical controls to enhance operational efficiency and accuracy.
• Assist in business analysis and documenting requirements of moderately complex product management projects for building new products or enhancement / extension of current products
• Lead system upgrades, enhancements, and implementations.
• Coordinate requirements, testing, and change management.
• Explore system capabilities which are not utilized currently and advise the business on product and services which can be offered to customers.
• Identify cases where existing systems do not meet requirements and develop specifications and work with the relevant external or internal suppliers to implement the solution
• Ensure accurate capture and reporting of lending and trade finance data from CBS and other systems.
• Generate operational and performance reports for senior management and regulatory compliance.
• Implement technical controls to mitigate operational and credit risks.
• Ensure system configurations comply with regulatory requirements and internal policies.
• Guide and mentor the team on system operations, configuration, and technical problem-solving.
• Coordinate knowledge transfer and training for system updates or new module deployments.
• Work closely with IT, Risk, Compliance, and Business teams to implement system changes and enhancements.
• Support digital transformation initiatives within lending and trade finance functions

• In-depth understanding of Core Banking Systems (CBS) Lending and Trade Finance modules.
• Strong knowledge of IT operational support, banking operations, lending processes, and trade finance.
• Familiarity with digital banking channels, mobile banking, digital Loans and system integration.
• Awareness of regulatory requirements, risk management, and compliance in banking systems.
• Ability to apply competency in new or complex situations.
• Demonstrate leadership skills and the ability to lead teams and motivate team members, as needed.

• Bachelors Degree in Computer Science or Information Technology or related field.
• Relevant certification(s) including ITIL is an added advantage
• At least five (5) years’ experience in banking operations with strong exposure to Core Banking systems, CBS Lending and trade Finance modules.
• Hands-on experience with system administration, CBS module configuration, and technical support.
• Experience in coordinating with cross-functional teams for system changes and enhancements.