Reporting Structure

Report To: Deputy Country Manager - Commercial

Job Requirements

Job Level: Senior Level

Gender: Both

Experience: 5 Years

Main Duties

• Managing the entire sales function in the company to deliver planned sales goals and targets.
• Lead and supervise sales team: Sales Supervisors directly and provide indirect oversight for Sales Officers across the region.
• Performance Management: Conduct performance assessments and evaluations for Sales Officers, Senior Sales Officers, and field operations officers.
• Lead, coach, mentor, and develop the team by having monthly 1-1s, mid-year appraisals, and annual appraisals.
• Design and executive sales plans and strategies to deliver sales targets set across the country.
• Identify new markets, customers, and partners to achieve sales and revenue targets.
• Conduct market research and implement strategies to boost business growth.
• Plan, execute, and evaluate campaigns, promotions, and events while ensuring policy compliance.
• Prepare and host chairmen meetings in the designated regions and participate in roadshows organized by the company and its partners.
• Educate clients on our company product and operations to simplify awareness of critical organizational products, processes and policies.
• Direct supervision of feedback collection, escalation, and response.

Other Requirements

• Bachelor's degree in business administration, management, or related field
• At least 5 years of experience in sales preferably in the financial sector, FMCG and Telecommunications.
• Hands-on experience localising product experiences across markets.
• Proficient in Google Workspace applications and other relevant software tools.
• Proven track record of leading and managing a big team.
• Excellent knowledge of retail, sales, marketing, customer service, quality assurance, logistics and supply.
• Willingness to travel and work in different locations.

• Managing the entire sales function in the company to deliver planned sales goals and targets.
• Lead and supervise sales team: Sales Supervisors directly and provide indirect oversight for Sales Officers across the region.
• Performance Management: Conduct performance assessments and evaluations for Sales Officers, Senior Sales Officers, and field operations officers.
• Lead, coach, mentor, and develop the team by having monthly 1-1s, mid-year appraisals, and annual appraisals.
• Design and executive sales plans and strategies to deliver sales targets set across the country.
• Identify new markets, customers, and partners to achieve sales and revenue targets.
• Conduct market research and implement strategies to boost business growth.
• Plan, execute, and evaluate campaigns, promotions, and events while ensuring policy compliance.
• Prepare and host chairmen meetings in the designated regions and participate in roadshows organized by the company and its partners.
• Educate clients on our company product and operations to simplify awareness of critical organizational products, processes and policies.
• Direct supervision of feedback collection, escalation, and response.

• Proficient in Google Workspace applications and other relevant software tools.
• Proven track record of leading and managing a big team.
• Excellent knowledge of retail, sales, marketing, customer service, quality assurance, logistics and supply.

• Bachelor's degree in business administration, management, or related field
• At least 5 years of experience in sales preferably in the financial sector, FMCG and Telecommunications.
• Hands-on experience localising product experiences across markets.
• Willingness to travel and work in different locations.