massive recruitment at Church World Service
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Deadline of this Job: 06 September 2022
Primary Purpose:
• This position is responsible for implementing all United States Refugee Admissions Program (USRAP) Field Processing activity at RSC Africa, ensuring that RSC Africa processing priorities and targets are met, that standard operating procedures are strictly followed and integrity maintained throughout the process.
Essential Duties:
• Achieves and maintains a high performance standard based on a thorough knowledge of, and adherence to, established Church World Service Resettlement Support Centre (CWS/RSC Africa), Department of State (DOS), United States Citizenship and Immigration Services (USCIS), and Refugee Processing Centre (RPC) policies and procedures regarding current refugee processing eligibility criteria, database, and file management guidelines, the role of US Resettlement Agencies and refugee producing country conditions.
• Travel to field locations as assigned, or works remotely to conduct resettlement interviews with refugee applicants, collecting biographical information and establishing refugee claims, in a dignified and professional manner.
• Conducts the AOR Screening and Pre-screening interviews, either in person or remotely, per the daily minimums set by Field Processing Department Management, in a non-confrontational, objective, and dignified manner. This includes:
• Determining case composition and ensures all refugee cases are cross-referenced according to established standard operating procedures.
• Establishing the validity of an applicant’s identity through verification of all demographic and biographic information including, but not limited to, names, nationalities, birth dates, and locations of all immediate family members in order to complete the refugee case history as required.
• Collecting all identity information including photographs, height, and weight.
• Documenting applicant’s persecution claim.
• Analysing, evaluating, and assessing the eligibility of refugee applicants for final adjudication by USCIS officers.
• Prepare cases for USCIS, including reviewing physical file and START database.
• Assists in Adjudications Circuit Rides, which includes completing post-Adjudication review updating fingerprints, and preparing and distributing decision letters.
• Runs Quality Check reports to ensure complete and accurate files, as well as identifies and correct processing errors prior to USCIS adjudication.
• Works with other Programs departments as necessary to properly update cases.
• Assists as needed in preparing for and execution of circuit rides. This may include but is not limited to; requisitioning supplies, assisting GSO in preparation, packing of files, contacting interpreters, clean up at the end of the circuit ride, and other tasks as assigned by the Supervisors.
• Completes and updates all case files and all database records.
• Writes deferrals and info memos for referring agency action, as required.
• Conducts file reviews in accordance with RSC and USCIS guidelines, paying close attention to detail.
• Assists in various administrative tasks including but not limited to: research, locating files, data entry, and case analysis.
• Analyses complex cases in consultation with Supervisors in accordance with established policies and procedures, while remaining open to supervisory direction.
• Trains new staff as required and contributes to the development of Field Processing Department training procedures and their implementation.
• Contributes to the development and updating of processing guides for the Field Processing Department in coordination with Supervisors, Managers and Coordinators.
• Undertakes other duties as assigned by CWS/RSC Africa Management.
Qualifications:
Experience:
• Four (4) year’s paid work experience.
• Casework or previous resettlement/humanitarian experience is an added advantage.
Skills:
• Strong verbal and written English language skills;
• Second language is an advantage; Somali, Tigrinya, French, Amharic, Kinyarwanda or Arabic are preferred;
• Demonstrated computer skills, especially Microsoft Word, Excel, Outlook, PowerPoint;
• Strong organizational and time management skills;
• Meticulous attention to detail.
Education & Certifications:
• Bachelor’s Degree or four (4) years of paid work experience in lieu of a Bachelor’s degree is required.
Abilities:
• Manage a large and diverse workload under pressure with competing priorities.
• Maintain the integrity and confidentiality of official records,
• Analyze and solve complex problems and make sound decisions.
• Work with minimal supervision.
• Maintain a high performance standard with attention to detail.
• Work independently and contribute to the overall operations of RSC Africa.
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
• Collaborate with peers, management and other organizational departments in daily work execution.
• Take ownership and responsibility of own work.
• Communicate openly and transparently with peers and management.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.
Important Requirements:
• Strong English communication skills, both written and oral.
• Ability to work in a multi-cultural environment required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.
Special Requirements:
• Full Time - Minimum of 37.5 hours per week.
• Full COVID Vaccination is strongly recommended for all successful candidates
• The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa.
• This position is based in Kasulu, Tanzania
• This position requires use of laptops at all time, competence in Microsoft office packages is required.
• This position may require travel to field locations on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program.
• Background check which includes references and an educational and criminal check is required before the start of employment
• A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.
• Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
• Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
• All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic
Primary Purpose:
• This position is responsible for implementing all United States Refugee Admissions Program (USRAP) Field Processing activity at RSC Africa, ensuring that RSC Africa processing priorities and targets are met, that standard operating procedures are strictly followed and integrity maintained throughout the process.
Essential Duties:
• Achieves and maintains a high performance standard based on a thorough knowledge of, and adherence to, established Church World Service Resettlement Support Centre (CWS/RSC Africa), Department of State (DOS), United States Citizenship and Immigration Services (USCIS), and Refugee Processing Centre (RPC) policies and procedures regarding current refugee processing eligibility criteria, database, and file management guidelines, the role of US Resettlement Agencies and refugee producing country conditions.
• Travel to field locations as assigned, or works remotely to conduct resettlement interviews with refugee applicants, collecting biographical information and establishing refugee claims, in a dignified and professional manner.
• Conducts the AOR Screening and Pre-screening interviews, either in person or remotely, per the daily minimums set by Field Processing Department Management, in a non-confrontational, objective, and dignified manner. This includes:
• Determining case composition and ensures all refugee cases are cross-referenced according to established standard operating procedures.
• Establishing the validity of an applicant’s identity through verification of all demographic and biographic information including, but not limited to, names, nationalities, birth dates, and locations of all immediate family members in order to complete the refugee case history as required.
• Collecting all identity information including photographs, height, and weight.
• Documenting applicant’s persecution claim.
• Analysing, evaluating, and assessing the eligibility of refugee applicants for final adjudication by USCIS officers.
• Prepare cases for USCIS, including reviewing physical file and START database.
• Assists in Adjudications Circuit Rides, which includes completing post-Adjudication review updating fingerprints, and preparing and distributing decision letters.
• Runs Quality Check reports to ensure complete and accurate files, as well as identifies and correct processing errors prior to USCIS adjudication.
• Works with other Programs departments as necessary to properly update cases.
• Assists as needed in preparing for and execution of circuit rides. This may include but is not limited to; requisitioning supplies, assisting GSO in preparation, packing of files, contacting interpreters, clean up at the end of the circuit ride, and other tasks as assigned by the Supervisors.
• Completes and updates all case files and all database records.
• Writes deferrals and info memos for referring agency action, as required.
• Conducts file reviews in accordance with RSC and USCIS guidelines, paying close attention to detail.
• Assists in various administrative tasks including but not limited to: research, locating files, data entry, and case analysis.
• Analyses complex cases in consultation with Supervisors in accordance with established policies and procedures, while remaining open to supervisory direction.
• Trains new staff as required and contributes to the development of Field Processing Department training procedures and their implementation.
• Contributes to the development and updating of processing guides for the Field Processing Department in coordination with Supervisors, Managers and Coordinators.
• Undertakes other duties as assigned by CWS/RSC Africa Management.
Qualifications:
Experience:
• Four (4) year’s paid work experience.
• Casework or previous resettlement/humanitarian experience is an added advantage.
Skills:
• Strong verbal and written English language skills;
• Second language is an advantage; Somali, Tigrinya, French, Amharic, Kinyarwanda or Arabic are preferred;
• Demonstrated computer skills, especially Microsoft Word, Excel, Outlook, PowerPoint;
• Strong organizational and time management skills;
• Meticulous attention to detail.
Education & Certifications:
• Bachelor’s Degree or four (4) years of paid work experience in lieu of a Bachelor’s degree is required.
Abilities:
• Manage a large and diverse workload under pressure with competing priorities.
• Maintain the integrity and confidentiality of official records,
• Analyze and solve complex problems and make sound decisions.
• Work with minimal supervision.
• Maintain a high performance standard with attention to detail.
• Work independently and contribute to the overall operations of RSC Africa.
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
• Collaborate with peers, management and other organizational departments in daily work execution.
• Take ownership and responsibility of own work.
• Communicate openly and transparently with peers and management.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.
Important Requirements:
• Strong English communication skills, both written and oral.
• Ability to work in a multi-cultural environment required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.
Special Requirements:
• Full Time - Minimum of 37.5 hours per week.
• Full COVID Vaccination is strongly recommended for all successful candidates
• The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa.
• This position is based in Kasulu, Tanzania
• This position requires use of laptops at all time, competence in Microsoft office packages is required.
• This position may require travel to field locations on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program.
• Background check which includes references and an educational and criminal check is required before the start of employment
• A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.
• Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
• Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
• All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic
Deadline of this Job: 06 September 2022
Primary Purpose:
• The position is responsible for applying in-depth USRAP knowledge to process refugee case files in the most efficient manner. The position is required to link identified errors to the overall pipeline, submit data, report recommendations and contribute to the overall case management of the USRAP pipeline, including counselling of refugee applicants in various capacities. This position works closely with the Case Processing Supervisor on workload and work-plan management.
Essential Duties:
• Completes all tasks related to refugee case processing as assigned by the supervisor, ensuring adherence to policies and procedures.
• Demonstrates proficiency in START.
• Ensures and completes accurate records and updates in START and the physical file.
• Conducts tasks related to all stages of case processing.
• Takes a lead role in projects within Case Processing including planning workflow, providing direction, identifying reporting parameters, setting timelines and completing quality control checks on the project.
• Assesses daily unit reports and recommends work plans, pipeline reviews and clean-up projects.
• Takes the lead role in the creation of daily work plans in the absence of the Supervisor or as delegated.
• Runs QC reports on data and identifies action items and reports these findings to the Supervisor.
• Recommends, prepares and facilitates trainings based on the pipeline review in collaboration with the Supervisor
• Assists in the development of Case Processing/ Refugee Communication onboarding, preparing training modules and assisting in their implementation as required.
• Reviews and updates cases in readiness for the next stage in processing.
• Follow-up with the relevant RSC Africa processing teams to effect the needed changes in processing.
• Provides guidance to staff with regards to processing inquiries.
• Ensures strict compliance and adherence to the Integrity and Compliance Guidelines when working with refugee cases and communicating with implementing partners and applicants.
• Conducts regular quality checks on Case Processing Assistants and Case Processing Assistant IIs‘ work to ensure cases are consistently and correctly updated both in START and the physical files.
• Provides processing feedback and recommends training based on quality checks.
• Attends scheduled dry runs and provides feedback as necessary.
• Participates in process reviews.
• Takes the lead role in hiring and payment of interpreters if needed by the unit.
• Occasional travel to different processing locations to distribute decision letters, conduct applicant counselling, scan documents on CIS circuit rides and collaborate with IOM during concurrent medical missions. Additionally, solicit refugee information for the purpose of case processing and updating.
• Completes other duties as assigned by CWS/RSC Africa Management.
Qualifications:
Experience:
• Four (4) years of paid work experience is required
• Prior paid work experience with CWS Africa is preferred
Skills:
• Strong written and verbal English skills
• Demonstrated computer skills, especially Microsoft Word, Excel and Outlook
• Strong organizational and time management skills
• Maintain a high performance standard with attention to detail
• Take initiative in the development and completion of projects
Education & Certifications:
• Bachelor’s Degree required or four years of paid work experience in lieu of a Bachelor’s degree required.
Abilities:
• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records;
• Analyse and solve complex problems and make sound decisions;
• accurately type 35 wpm with a 93% accuracy rating;
• follow instructions from the Supervisor with a positive and receptive attitude;
• deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
• conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
• pass the job knowledge assessments with score of 80% or higher; pass a job knowledge assessment in order to be confirmed at the end of probation;
• take initiative in the development and completion of projects;
• lead others and address issues as they arise;
• maintain strict confidentiality with RSC Africa administrative and operational information;
• effectively manage RSC Africa’s resources;
• Work with minimal supervision
• Maintain a high performance standard with attention to detail;
• Work independently and contribute to overall operations of RSC Africa;
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
Important Requirements:
• Strong English communication skills, both oral and written.
• Ability to work in a multi-cultural environment is required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee.
Special Requirements
• COVID Vaccination is strongly recommended for all successful candidates
• The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility.
• Must have proof of Yellow Fever vaccination before traveling for RSC Africa
• This position is based in Kasulu, Tanzania
• This position requires use of laptops at all time, competence in Microsoft office packages is required.
• This position may require travel in sub-Saharan Africa on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program
• Background check which includes references and an educational and criminal check is required before the start of employment for International applicants.
• A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.
• Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
• Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
• Full time
• All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic.
Primary Purpose:
• The position is responsible for applying in-depth USRAP knowledge to process refugee case files in the most efficient manner. The position is required to link identified errors to the overall pipeline, submit data, report recommendations and contribute to the overall case management of the USRAP pipeline, including counselling of refugee applicants in various capacities. This position works closely with the Case Processing Supervisor on workload and work-plan management.
Essential Duties:
• Completes all tasks related to refugee case processing as assigned by the supervisor, ensuring adherence to policies and procedures.
• Demonstrates proficiency in START.
• Ensures and completes accurate records and updates in START and the physical file.
• Conducts tasks related to all stages of case processing.
• Takes a lead role in projects within Case Processing including planning workflow, providing direction, identifying reporting parameters, setting timelines and completing quality control checks on the project.
• Assesses daily unit reports and recommends work plans, pipeline reviews and clean-up projects.
• Takes the lead role in the creation of daily work plans in the absence of the Supervisor or as delegated.
• Runs QC reports on data and identifies action items and reports these findings to the Supervisor.
• Recommends, prepares and facilitates trainings based on the pipeline review in collaboration with the Supervisor
• Assists in the development of Case Processing/ Refugee Communication onboarding, preparing training modules and assisting in their implementation as required.
• Reviews and updates cases in readiness for the next stage in processing.
• Follow-up with the relevant RSC Africa processing teams to effect the needed changes in processing.
• Provides guidance to staff with regards to processing inquiries.
• Ensures strict compliance and adherence to the Integrity and Compliance Guidelines when working with refugee cases and communicating with implementing partners and applicants.
• Conducts regular quality checks on Case Processing Assistants and Case Processing Assistant IIs‘ work to ensure cases are consistently and correctly updated both in START and the physical files.
• Provides processing feedback and recommends training based on quality checks.
• Attends scheduled dry runs and provides feedback as necessary.
• Participates in process reviews.
• Takes the lead role in hiring and payment of interpreters if needed by the unit.
• Occasional travel to different processing locations to distribute decision letters, conduct applicant counselling, scan documents on CIS circuit rides and collaborate with IOM during concurrent medical missions. Additionally, solicit refugee information for the purpose of case processing and updating.
• Completes other duties as assigned by CWS/RSC Africa Management.
Qualifications:
Experience:
• Four (4) years of paid work experience is required
• Prior paid work experience with CWS Africa is preferred
Skills:
• Strong written and verbal English skills
• Demonstrated computer skills, especially Microsoft Word, Excel and Outlook
• Strong organizational and time management skills
• Maintain a high performance standard with attention to detail
• Take initiative in the development and completion of projects
Education & Certifications:
• Bachelor’s Degree required or four years of paid work experience in lieu of a Bachelor’s degree required.
Abilities:
• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records;
• Analyse and solve complex problems and make sound decisions;
• accurately type 35 wpm with a 93% accuracy rating;
• follow instructions from the Supervisor with a positive and receptive attitude;
• deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
• conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
• pass the job knowledge assessments with score of 80% or higher; pass a job knowledge assessment in order to be confirmed at the end of probation;
• take initiative in the development and completion of projects;
• lead others and address issues as they arise;
• maintain strict confidentiality with RSC Africa administrative and operational information;
• effectively manage RSC Africa’s resources;
• Work with minimal supervision
• Maintain a high performance standard with attention to detail;
• Work independently and contribute to overall operations of RSC Africa;
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
Important Requirements:
• Strong English communication skills, both oral and written.
• Ability to work in a multi-cultural environment is required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee.
Special Requirements
• COVID Vaccination is strongly recommended for all successful candidates
• The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility.
• Must have proof of Yellow Fever vaccination before traveling for RSC Africa
• This position is based in Kasulu, Tanzania
• This position requires use of laptops at all time, competence in Microsoft office packages is required.
• This position may require travel in sub-Saharan Africa on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program
• Background check which includes references and an educational and criminal check is required before the start of employment for International applicants.
• A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.
• Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
• Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
• Full time
• All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic.
Job Info
Job Category:
Several Jobs in one Advert jobs in Tanzania
Job Type:
Full-time
Deadline of this Job: 06 September 2022
Duty Station: Kasulu
Posted:
25-08-2022
No of Jobs:
2
Start Publishing:
25-08-2022
Stop Publishing (Put date of 2030):
25-08-2066
Apply Now
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