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Vacancy title:
IT System Support Engineer – Level II
[Type: FULL_TIME, Industry: Computers, Category: Computer & IT, Installation, Maintenance & Repair]
Jobs at:
Computer Centre
Deadline of this Job:
Friday, December 12 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Wednesday, December 3 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Role Summary
Responsible for maintaining customer IT environments including hardware, software, networks, storage, and security systems. Ensures smooth operations through installation, configuration, monitoring, troubleshooting, and timely reporting.
Key Responsibilities
- Implement & improve IT infrastructure solutions.
- Install/configure routers, switches, servers, firewalls, AD, DNS/DHCP.
- Monitor & troubleshoot LAN/WAN, systems & end-user devices.
- Perform upgrades, preventive maintenance & firmware updates.
- Support users with hardware/software installations & connectivity.
- Ensure Office 365, antivirus & backups are functioning properly.
- Handle storage systems (SAN), virtualization & backup technologies.
- Provide incident support, escalate issues & deliver weekly/monthly reports.
Qualifications
- Degree/Advanced Diploma in IT.
- 3–5+ years of IT industry experience.
- Strong LAN/WAN, networking & troubleshooting skills.
- Experience with desktops, laptops, servers & storage.
- Certifications: ITIL, MCSA, CCNA (added advantage).
- Excellent communication, analytical skills & teamwork mindset.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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