WE ARE HIRING

Enterprise Collections & Retention Executive

Location: Arusha

Application Deadline: 8 July 2026

Duties and Responsibilities

• Follow up on overdue invoices and outstanding accounts.
• Work with customers to resolve payment issues and negotiate payment arrangements.
• Ensure bills are accurate, complete, and issued in a timely manner.
• Monitor payments received and investigate account balance discrepancies.
• Prepare and analyze accounts receivable reports and aging schedules.
• Respond promptly to customer inquiries regarding invoices and account balances.
• Maintain accurate, organized records of all transactions to ensure compliance.

Key Requirements

• Diploma or Degree in Business Administration, Finance, Accounting, or an equivalent qualification.
• At least 2 years of working experience in a receivables/collections department.
• Strong knowledge of credit management and collection techniques.
• Proficiency in accounting software/ERP systems and Microsoft Office Suite (Excel, Word).
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational, problem-solving, and risk management abilities.
• High level of attention to detail and accuracy.

• Follow up on overdue invoices and outstanding accounts.
• Work with customers to resolve payment issues and negotiate payment arrangements.
• Ensure bills are accurate, complete, and issued in a timely manner.
• Monitor payments received and investigate account balance discrepancies.
• Prepare and analyze accounts receivable reports and aging schedules.
• Respond promptly to customer inquiries regarding invoices and account balances.
• Maintain accurate, organized records of all transactions to ensure compliance.

• Strong knowledge of credit management and collection techniques.
• Proficiency in accounting software/ERP systems and Microsoft Office Suite (Excel, Word).
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational, problem-solving, and risk management abilities.
• High level of attention to detail and accuracy.

• Diploma or Degree in Business Administration, Finance, Accounting, or an equivalent qualification.
• At least 2 years of working experience in a receivables/collections department.