Job Purpose:

Support and create interfaces for Core Banking Systems and be responsible for resolving incidents at Level 2 in the back-end Core Banking Application systems.

Support end of day (EOD) operators and coordinate Level 3 support issues for all back-end core banking application systems with offshore support teams for proactive and active support.

Main Responsibilities:

• Creating web interfaces (API) for applications to connect to core banking applications.
• Coordinate project groups and manage business demands to ensure that new systems solutions are sound and support the bank’s priorities including technical coding and implementation of products.
• Responsible for Level 2 issues related to all core applications and acting as DevOps support for applications which have been developed in-house from NMB internal development team.
• Responsible for different sprints of the Project in any software development phase which at the end touch connection with core banking application.
• Support of day-to-day operations & performance of core banking system (CBS)
• Automating back-office operations using third party systems through core banking system.
• Provide 2nd level technical support for CBS queries & incidents (live, data warehousing, UAT, Reports)
• Liaise with CBS Level 2/3 support teams to report incidents and ensure that relevant solutions are implemented both onsite and offsite.
• Manage external service providers to ensure that developments are implemented according to project group requirements and contractual agreements.
• Provide expert advice on core banking systems and contribute to the unit’s objectives.
• Responsible for UAT on testing of core banking changes.

Knowledge and Skills:

• Knowledge in software development life cycle (SDLC).
• Knowledge in computer programming
• Knowledge in Linux systems support and administration
• Knowledge in creating and supporting scalable enterprise applications.
• A good understanding of how operating system software and computer hardware enables applications and programs to run preferably on Unix/Linux or Solaris.
• Familiarity with Structured Query Language (SQL) using RDBMS databases like MySQL, Postgres, MS SQL or Oracle.
• Conversant with current and emerging technology trends in areas such as Robotic Automation, Artificial Intelligence (AI) and Machine Learning
• Programming languages, preferably Java, Python and PL/SQL.
• Interpersonal skills, teamwork, good communication skills, Attention to details

Qualifications and Experience:

• Bachelor’s degree in computer science/information technology/computer engineering
• Certifications in Linux/UNIX; Database management is added advantage.
• 2 years’ experience in software development, DevOps support or Core Banking System
• System administration experience with proven capability to interact with IT resources (Infrastructure, IT architect, Risk system specialists) and business departments.
• Experience in core banking software technical management, working with development and support of banking systems
• NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
• Female candidates and people living with disabilities are strongly encouraged to apply for this position.
• NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

• Creating web interfaces (API) for applications to connect to core banking applications.
• Coordinate project groups and manage business demands to ensure that new systems solutions are sound and support the bank’s priorities including technical coding and implementation of products.
• Responsible for Level 2 issues related to all core applications and acting as DevOps support for applications which have been developed in-house from NMB internal development team.
• Responsible for different sprints of the Project in any software development phase which at the end touch connection with core banking application.
• Support of day-to-day operations & performance of core banking system (CBS)
• Automating back-office operations using third party systems through core banking system.
• Provide 2nd level technical support for CBS queries & incidents (live, data warehousing, UAT, Reports)
• Liaise with CBS Level 2/3 support teams to report incidents and ensure that relevant solutions are implemented both onsite and offsite.
• Manage external service providers to ensure that developments are implemented according to project group requirements and contractual agreements.
• Provide expert advice on core banking systems and contribute to the unit’s objectives.
• Responsible for UAT on testing of core banking changes.

• Knowledge in software development life cycle (SDLC)
• Knowledge in computer programming
• Knowledge in Linux systems support and administration
• Knowledge in creating and supporting scalable enterprise applications
• Familiarity with Structured Query Language (SQL) using RDBMS databases like MySQL, Postgres, MS SQL or Oracle
• Conversant with current and emerging technology trends in areas such as Robotic Automation, Artificial Intelligence (AI) and Machine Learning
• Programming languages, preferably Java, Python and PL/SQL
• Interpersonal skills, teamwork, good communication skills, Attention to details

• Bachelor’s degree in computer science/information technology/computer engineering
• Certifications in Linux/UNIX; Database management is added advantage