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Vacancy title:
Analyst, Client Journeys
[Type: FULL_TIME, Industry: Banking, Category: Management]
Jobs at:
Standard Bank
Deadline of this Job:
Monday, November 10 2025
Duty Station:
Kinondoni Road | Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Monday, October 27 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Description
To gather customer insights, conduct analysis and monitoring of outcomes for a Client Journey across multiple platforms and systems. To continuously validate the implementation of the client journey against expected benefits.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Information Technology or related field
Experience Required
Products
Personal and Private Banking
3-4 years
Experience with banking/financial industry products and services and how it impacts the value proposition. Experience in business processes in Relationship, Direct and Branch Banking.Experience in Agile and Safe methodology as part of a client journey.Experience in data extraction and validation.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Documenting Facts
- Establishing Rapport
- Examining Information
- Exploring Possibilities
- Generating Ideas
- Interpreting Data
- Managing Tasks
- Providing Insights
- Team Working
Technical Competencies:
- Banking Process & Procedures
- Customer Understanding ( Consumer Banking)
- Data Analysis
- Product and Services Knowledge
- Risk Awareness
- Risk Identification
- Risk/ Reward Thinking
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Application Link:
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