Background information about the job or company (e.g., role context, company overview)

Alistair Group is one of East and Southern Africa’s fastest-growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better! With core competencies in road freight, warehousing, commodity trading and operational hire of material handling equipment, the Group strives for continuous expansion of innovative ancillary services to grow the business vertically, complimented by a healthy dose of entrepreneurial flair. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. In 2024, the Group exceeded the 1000-employee mark and managed a fleet of well over 1000 trucks. With Alistair’s aggressive and exciting growth strategy, the Group is poised for significant further expansion and a greater impact in Africa.

Core Services:

• Freight Forwarding
• Clearance & Forwarding
• Energy Industry Support Services
• Equipment Rental
• Commodity Trading
• Integrated Solutions
• Warehousing
• Ocean Freight

Industries:

• Mining
• Oil & Gas
• Agriculture
• Construction
• Explosives
• Renewables

Vision

To be known as the Company that makes Africa work better.

Company Behaviors

Honesty, Customer Focus, Continual Improvement, Humility, and Safety.

Responsibilities or duties

1. Financial & Administrative Coordination

• Liaise with the Finance team to ensure all completed jobs are accurately captured and invoiced in a timely manner.
• Track job completion status, billing readiness, and internal updates to support precise revenue assurance.
• Maintain oversight of administrative workflows and processes, ensuring visibility and efficiency (without responsibility for document preparation or issuance).

2. Data Auditing

• Conduct regular audits of client dashboards to ensure the accuracy, relevance, and completeness of data.
• Validate that operational results align with information presented on client-facing dashboards.
• Review updates performed by the Operations Account Manager for accuracy, completeness, and compliance with internal standards.

3. Operational and Commercial Support

• Shadow the Operations Account Manager to learn core operational processes including daily planning, journey management, escalation protocols, and client coordination.
• Provide basic coverage for the Operations Account Manager during absences to ensure continuous, uninterrupted service delivery.
• Collaborate with the Commercial Account Manager on routine client management tasks and follow-ups.
• Develop a solid understanding of commercial structures, pricing models, client expectations, and account-specific requirements.
• Serve as a secondary point of contact for clients on routine matters as needed.

4. Cross-Functional Collaboration

• Act as a coordination point between Operations, Commercial, and Finance functions to support unified communication and workflow alignment.
• Support smooth handovers, accurate reporting, and consistent execution across departments.

Qualifications or requirements (e.g., education, skills)

EDUCATION, SKILLS AND QUALIFICATIONS

• Bachelor’s degree in related field (Freight Forwarding / Logistics)
• Knowledge on clearance of cargo under different regimes in Tanzania
• Proper use of Microsoft Office tools and/or Google packages

• Liaise with the Finance team to ensure all completed jobs are accurately captured and invoiced in a timely manner.
• Track job completion status, billing readiness, and internal updates to support precise revenue assurance.
• Maintain oversight of administrative workflows and processes, ensuring visibility and efficiency (without responsibility for document preparation or issuance).
• Conduct regular audits of client dashboards to ensure the accuracy, relevance, and completeness of data.
• Validate that operational results align with information presented on client-facing dashboards.
• Review updates performed by the Operations Account Manager for accuracy, completeness, and compliance with internal standards.
• Shadow the Operations Account Manager to learn core operational processes including daily planning, journey management, escalation protocols, and client coordination.
• Provide basic coverage for the Operations Account Manager during absences to ensure continuous, uninterrupted service delivery.
• Collaborate with the Commercial Account Manager on routine client management tasks and follow-ups.
• Develop a solid understanding of commercial structures, pricing models, client expectations, and account-specific requirements.
• Serve as a secondary point of contact for clients on routine matters as needed.
• Act as a coordination point between Operations, Commercial, and Finance functions to support unified communication and workflow alignment.
• Support smooth handovers, accurate reporting, and consistent execution across departments.

• Proper use of Microsoft Office tools and/or Google packages

• Bachelor’s degree in related field (Freight Forwarding / Logistics)
• Knowledge on clearance of cargo under different regimes in Tanzania
• Proper use of Microsoft Office tools and/or Google packages