Accommodations Manager
2025-05-26T06:42:01+00:00
Zanzibar White Sand Villas & Spa
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FULL_TIME
island of Unguja
Tanzania
00000
Tanzania
Hospitality, and Tourism
Management
2025-05-31T17:00:00+00:00
Tanzania
8
Zanzibar White Sand Villas & Spa is a unique property located on the island of Unguja, Tanzania. Discover a haven of peace and harmony in our family-oriented, eco-conscious luxury resort, set on one of the most beautiful beaches in Zanzibar. Nestled within lush gardens, our villas provide an elegant and intimate retreat, perfect for romantic getaways or family vacations.
To strengthen our management team, we are recruiting an experienced and passionate Accommodation Manager, dedicated to service excellence.
Key Responsibilities:
- Oversee the front office, concierge, housekeeping, porter, and butler departments.
- Ensure outstanding, personalized guest service throughout the entire stay.
- Lead, train, and motivate the accommodation team (approx. 20 team members).
- Uphold 5-star service standards and ensure full compliance with international hospitality norms and Relais & Chateaux commitments
- Work closely with the General Manager and other department heads (F&B, spa, sales, etc.).
- Manage departmental budgets and drive performance metrics (occupancy, guest satisfaction, cost control).
- Handle guest complaints or sensitive issues with professionalism and discretion.
Profile:
- Degree in hospitality management, luxury tourism, or a related field (BTS, Bachelor, MBA).
- At least 5 years of experience in a similar position within a luxury hotel or international 5-star property.
- Strong leadership, organizational, and interpersonal skills.
- Fluency in English (spoken and written) is mandatory. French is a plus.
- Soft Skills: Excellent organizational skills, attention to detail, good communication skills, and the ability to work with multiple departments to achieve goals.
- Proficient in hotel management systems (e.g., PMS,…).
- Impeccable presentation, a sense of discretion, and a strong service ethic.
- International experience – experience in Africa is a plus
- Job type: Full-time
What We Offer:
- An exceptional working environment in the heart of Zanzibar.
- A dynamic, multicultural team and a hotel driven by excellence.
- A competitive expat package including accommodation, meals, annual flights, and health insurance.
- Career development opportunities.
Oversee the front office, concierge, housekeeping, porter, and butler departments. Ensure outstanding, personalized guest service throughout the entire stay. Lead, train, and motivate the accommodation team (approx. 20 team members). Uphold 5-star service standards and ensure full compliance with international hospitality norms and Relais & Chateaux commitments Work closely with the General Manager and other department heads (F&B, spa, sales, etc.). Manage departmental budgets and drive performance metrics (occupancy, guest satisfaction, cost control). Handle guest complaints or sensitive issues with professionalism and discretion.
Degree in hospitality management, luxury tourism, or a related field (BTS, Bachelor, MBA). At least 5 years of experience in a similar position within a luxury hotel or international 5-star property. Strong leadership, organizational, and interpersonal skills. Fluency in English (spoken and written) is mandatory. French is a plus. Soft Skills: Excellent organizational skills, attention to detail, good communication skills, and the ability to work with multiple departments to achieve goals. Proficient in hotel management systems (e.g., PMS,…). Impeccable presentation, a sense of discretion, and a strong service ethic. International experience – experience in Africa is a plus Job type: Full-time
JOB-68340d3955867
Vacancy title:
Accommodations Manager
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]
Jobs at:
Zanzibar White Sand Villas & Spa
Deadline of this Job:
Saturday, May 31 2025
Duty Station:
island of Unguja | Tanzania | Tanzania
Summary
Date Posted: Monday, May 26 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Zanzibar White Sand Villas & Spa is a unique property located on the island of Unguja, Tanzania. Discover a haven of peace and harmony in our family-oriented, eco-conscious luxury resort, set on one of the most beautiful beaches in Zanzibar. Nestled within lush gardens, our villas provide an elegant and intimate retreat, perfect for romantic getaways or family vacations.
To strengthen our management team, we are recruiting an experienced and passionate Accommodation Manager, dedicated to service excellence.
Key Responsibilities:
- Oversee the front office, concierge, housekeeping, porter, and butler departments.
- Ensure outstanding, personalized guest service throughout the entire stay.
- Lead, train, and motivate the accommodation team (approx. 20 team members).
- Uphold 5-star service standards and ensure full compliance with international hospitality norms and Relais & Chateaux commitments
- Work closely with the General Manager and other department heads (F&B, spa, sales, etc.).
- Manage departmental budgets and drive performance metrics (occupancy, guest satisfaction, cost control).
- Handle guest complaints or sensitive issues with professionalism and discretion.
Profile:
- Degree in hospitality management, luxury tourism, or a related field (BTS, Bachelor, MBA).
- At least 5 years of experience in a similar position within a luxury hotel or international 5-star property.
- Strong leadership, organizational, and interpersonal skills.
- Fluency in English (spoken and written) is mandatory. French is a plus.
- Soft Skills: Excellent organizational skills, attention to detail, good communication skills, and the ability to work with multiple departments to achieve goals.
- Proficient in hotel management systems (e.g., PMS,…).
- Impeccable presentation, a sense of discretion, and a strong service ethic.
- International experience – experience in Africa is a plus
- Job type: Full-time
What We Offer:
- An exceptional working environment in the heart of Zanzibar.
- A dynamic, multicultural team and a hotel driven by excellence.
- A competitive expat package including accommodation, meals, annual flights, and health insurance.
- Career development opportunities.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
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