Summary
Date Posted: Tuesday, August 20 2024, Base Salary: Not Disclosed

JOB DETAILS:
We are looking for a Tour Consultant who is an expert in tailoring safari, should be fluent in English with a strong combination of Leadership, Decision-making, great customer service skills an eye for detail, and broad knowledge about the Tanzania destinations in Zanzibar, Northern, Western, and Southern Circuits.

Job Location: Arusha

Responsibilities:
• Prepare itineraries and quotes for the client, and deal with all inquiries from the beginning until booking confirmation.
• Communicate with clients via email and phone in a friendly and courteous manner and give accurate and consistent information.
• Responding and handling agent inquiries by e-mail and phone, converting inquiries from clients, both on the phone and by e-mail into actual sales estimations.
• Ensuring daily updating of all the relevant information i.e., Client’s safari package, allergies, picking time, and landing off at the airport also dealing with last-minute changes.
• Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
• Keeping management informed by daily updates and information about confirmed client bookings.
• Working seamlessly with the reservations, finance, operations, safaris, and sales/marketing teams to ensure the continued growth and success of the respective divisions.
• Good knowledge of sustainability and its practices.
• Other duties as outlined by the Management.

Qualification:
• Experience in Tourism Industry or Tourism Management
• Focus on great Customer Experience
• Passionate about creating Tanzania Experiences for Clients

Experience:
• Minimum 3 years of experience as a sales expert or Tour Consultant in the Tourism Industry
• Good written and verbal communication skills in Italian
• Good knowledge about Wildlife, Tanzania, and its national parks.
• Good knowledge of accommodation found in and outside the parks and their specifications.

Package includes:
• Attractive salary package. o Health insurance for the candidate with immediate family.
• Lunch and Transportation

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

If you feel that you meet the criteria for any of the above positions, please send your CV, Cover letter, and Professional Certificates the subject should read the post you are applying for. YOUR EMAIL SUBJECT MUST READ “APPLICATION FOR TOUR CONSULTANT”. An email with no above Subject will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.

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