Background:

This internship is ideal for a motivated, tech-savvy individual with an interest in digital innovation, operations, and social impact. The role centers on supporting day-to-day tasks, strengthening systems, and ensuring that all tools and workflows enable high performance while remaining legally and ethically compliant, especially around data privacy and child protection.

Responsibilities:

• Review & Strengthen Tech Solutions
• Collaborate with BETL and Tiny Totos to assess the viability of the existing app and benchmark alternative tools.
• Research and prototype simple, scalable tools (spreadsheets, templates, lightweight platforms) that can improve affiliate and central operations.
• Streamline Systems & Support Functions
• Document, map, and simplify workflows for training, finance tracking, affiliate communication, safeguarding, and central support functions.
• Design tools and systems that reduce duplication, minimize errors, and ease adoption by affiliates and BETL staff.
• Data Management & Decision Support
• Assist in collecting, cleaning, integrating, and analyzing data for tools such as the Skills Development Tool, BEQI, finance trackers, and legal compliance.
• Affiliate & Staff Engagement
• Support affiliate centers and BETL staff in adopting and using new systems, tools, and protocols.
• Collect user feedback and iterate systems to improve usability and relevance.
• Support internal tasks like documentation, reporting, and cross-team coordination.
• Safeguarding & Compliance
• Ensure all systems, processes, and tools embed child protection and safeguarding requirements.
• Help monitor and document compliance with BETL’s safeguarding policies.
• Assist in training staff and affiliates on protocols and reporting procedures.
• Other Potential Tasks:
• Ensure daycare center locations are accurately updated on Google Maps
• Explore GIS-based solutions to support data-driven decisions for optimal expansion site selection

Qualifications:

• Graduate in Information Technology, Information Systems, Business Administration, or a related field with a strong focus on tech-enabled operations
• Strong interest in technology, operations, and social impact
• Excellent interpersonal and communication skills, with proficiency in both English and Swahili
• Detail-oriented with strong organizational abilities
• Basic knowledge of digital tools or apps (experience with user support is a plus)
• Proficiency in Microsoft Office applications, particularly Word
• Ability to work independently as well as collaboratively in a team environment
• Eager to learn, proactive, and adaptable in a startup-like environment

• Review & Strengthen Tech Solutions
• Collaborate with BETL and Tiny Totos to assess the viability of the existing app and benchmark alternative tools.
• Research and prototype simple, scalable tools (spreadsheets, templates, lightweight platforms) that can improve affiliate and central operations.
• Streamline Systems & Support Functions
• Document, map, and simplify workflows for training, finance tracking, affiliate communication, safeguarding, and central support functions.
• Design tools and systems that reduce duplication, minimize errors, and ease adoption by affiliates and BETL staff.
• Data Management & Decision Support
• Assist in collecting, cleaning, integrating, and analyzing data for tools such as the Skills Development Tool, BEQI, finance trackers, and legal compliance.
• Affiliate & Staff Engagement
• Support affiliate centers and BETL staff in adopting and using new systems, tools, and protocols.
• Collect user feedback and iterate systems to improve usability and relevance.
• Support internal tasks like documentation, reporting, and cross-team coordination.
• Safeguarding & Compliance
• Ensure all systems, processes, and tools embed child protection and safeguarding requirements.
• Help monitor and document compliance with BETL’s safeguarding policies.
• Assist in training staff and affiliates on protocols and reporting procedures.
• Other Potential Tasks:
• Ensure daycare center locations are accurately updated on Google Maps
• Explore GIS-based solutions to support data-driven decisions for optimal expansion site selection

• Strong interest in technology, operations, and social impact
• Excellent interpersonal and communication skills, with proficiency in both English and Swahili
• Detail-oriented with strong organizational abilities
• Basic knowledge of digital tools or apps (experience with user support is a plus)
• Proficiency in Microsoft Office applications, particularly Word
• Ability to work independently as well as collaboratively in a team environment
• Eager to learn, proactive, and adaptable in a startup-like environment

• Graduate in Information Technology, Information Systems, Business Administration, or a related field with a strong focus on tech-enabled operations