Summary
Date Posted: Friday, October 28, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Requirements.
• This role supports the STC Manager Africa by using financial knowledge and understanding of the business to contribute to the decision making process in delivering a seamless end to end OTC service to the markets.
• Works logically and pro-actively toward solutions
• Constructively challenges ways of working
• Responds positively to direction and shows energy in delivering what is expected within own area of work
• Effectively prioritises customer issues and builds on customer knowledge when making decisions
• Good knowledge of internal and external business partners
• Takes ownership for delivering on promises, speaks up when operational standards are slipping
• Not afraid to hold others to account
• Receptive to feedback and is willing to learn from mistakes
• Understands the need to create high performance teams
• Continuously looks for process improvements to drive customer satisfaction and raise service efficiency
• Train, coach, motivate and develop skills of others within the team including new joiners
• Support TL and STC Africa Manager in the broader STC Strategy

Qualifications:
• University or College degree and 3 years relevant experience
• Communicates in English fluently (spoken & written)
• Has significant financial knowledge and willingness to improve day-to-day
• Has strong interpersonal and communication skills
• Ability to analyse measures and to understand business impact
• Makes suggestions on improvement actions to achieve business goals and improve business performance
• Solution-oriented
• Seen as a strong team player and able to work individually

Work Hours: 8

Experience in Months: 60

Level of Education: Associate Degree

Job application procedure

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