Summary
Date Posted: Tuesday, February 18 2025, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose:
To create and promote people practices which assist in developing and maintaining positive working relationships between the organization and its people.

Main Responsibilities:
• Support the Head HR; Employee Relations to investigate and resolve day to day employee relations issues, either directly or through advice to Line Management, and prepare briefing papers as required.
• Advise the Human Resources team, Line Managers and staff in dealing with employee relations issues and maintaining good relations.
• Facilitate and maintain a good working relationship with trade unions and employee representatives
• Facilitate meetings with Employee's Representatives and follow up on actions emanated from such engagements for closure.
• Support the development and promotion of HR Policies, employee relations programs and/or interventions.
• Ensure proper interpretation, implementation and consistent application of HR Policies and labour legislations to all employees to ensure fairness to both the bank and employees.
• Conduct investigations in people-related cases and provide recommendations to leadership.
• Handle disciplinary cases, grievances and conflicts resolutions in line with the bank's policies and Labour Legislations.
• Produce reports on employee relations trends or activities monthly, quarterly and/or as required.
• Represent the bank in CMA cases when there is a need to do so.
• Ensure compliance with labour legislations.

Knowledge and Skills:
• Understands and demonstrates knowledge of employment laws, rules, regulations, principles, and good practices related to employee conduct, performance, and dispute resolution.
• Ability to build trust and positive working relationships.
• Problem solving, conflict resolution, complaint investigation, policy interpretation.
• Experience with exposure to sensitive information, and ability to maintain confidentiality and a high level of integrity.
• Ability to remain respectful, empathetic, and diplomatic in the face of difficult and uncomfortable situations and conversations.
• Good interpersonal, written, and verbal communication skills in English and Swahili.
• Ability to anticipate and identify legal issues and long-term implications of people related decisions.
• Excellent judgement and discretion
• Organizational skills, with attention to details.
• Analytical skills
• Negotiation skills
• Basic Computer literacy

Qualifications and Experience:
• Bachelor's degree in Law, Industrial Relations, Human Resources Management, Organizational Psychology, or related fields.
• Postgraduate qualifications in Law, Mediation and Arbitration will be an added advantage.
• At least 3 years of working experience in Employee Relations in medium size to large organization(s).


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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