Summary
Date Posted: Thursday, February 27 2025, Base Salary: Not Disclosed

JOB DETAILS:
IT SERVICE ENGINEER – SYSTEMS ADMINISTRATOR
The purpose of the position is to:
• Provide 1st and 2nd level technical support to ensure efficient and effective operation of the solution.
• Perform daily maintenance, troubleshooting tasks and provide technical support according to established procedures.
• Be the primary point of contact to the business unit’s internal and external customers. Activities include maintaining servers and applications; test, release, and deploy applications; provide assistance to other Field Operations Technicians; and answer technical questions.

ROLE:
• Providing IT system administration support to our client and operations.
• Manage systems running applications and database systems including storage, monitoring & backup responsibilities.
• Operate solutions and systems using industry standard tools (Puppet, Nagios, Splunk).
• Perform security maintenance on the system in line with the company’s global policies.
• Maintain the CMDB of all IT related items.
• Configure and operate the solution monitoring tools.
• Collaborate with global teams across the world.
• Report on system health and escalate issues if needed.
• Maintain the DRP location and support the SLA enforcement of the solution.
• Manage IT vendor contracts.
• Perform capacity planning, system patching, backups.

PROFILE:
• 3+ years of system administration experience required.
• Background in service provision in a production environment such as a data center or customer consulting services.
• Experience with Operating System Administration, specifically RHEL, Windows Server & Client.
• Experienced SAN and Networking administrator with provision, implementation and support environments.
• Experienced system architecture design including resource calculation, high availability, and security and administration complexity.
• Experience with virtualization technology (VMware).
• LDAP, User and administrator access and administration.
• Knowledge of ITIL and system administration best practices
• RedHat Certification strongly preferred
• CISCO, Automation, Containerization certification is a plus
• Bachelor’s degree in Computer Science (or a relevant technical degree)
• Language skills: Fluent in English and local language.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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