Summary
Date Posted: Monday, November 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Job Summary:
We are looking for a Senior Customer Service Coordinator with extensive experience in supervising staff, as well as solving customer inquiries and problems and improving strategies and procedures in the customer service department.

Responsibilities:
• CRM and sales related daily routine and tasks incl. Internal/external correspondence.
• Handle processing of client orders with accuracy and timeliness.
• Update the information of the Customer Report system in accordance with the guidelines, produce, compile various reports concerning customer comments;
• Organize and arrange menu presentation based on Sales Excellence process using the applicable tools, to meet the customer and internal requirements.
• Ensure the inventory and equipment control is taken according to customer instructions and submitted to the customers within deadline.
• Efficient coordination and cooperation with departments.
• Planning and organization incl. Cost and budget control, Reporting;
• Quotations, calculations, analysis of complex data.
• Advanced use of tools as MS office incl. PP, Pastel system, EGS-system.
• Documenting customer interactions and ensure adherence to policies and processes.

Requirements
• Completion of a Bachelors degree in Business, Economics or Finance.
• Min. 3 years of successful, previous experience in corporate environment.
• Strong analytical and organizational skills and capacity to work under pressure.
• Excellent computer-skills specially of EXCEL; PP.
• Proactive, well organized, problem solving; dedicated; team-player.
• Confidence in Sales environment.
• Excellent (fluent) verbal and written communications skills in English.



Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

CLICK HERE TO APPLY



All Jobs

QUICK ALERT SUBSCRIPTION