Summary
Date Posted: Thursday, March 06 2025, Base Salary: Not Disclosed

JOB DETAILS:
Main Responsibilities:
• Detect and plug revenue leakages
• Identify missed revenue opportunities
• Continuous review of service paths and revenue paths
• Provide weekly/monthly reports in a timely manner as required
• Conduct Deep dives into the various Retail Products, Pricing and Insights highlighting key insights into
– Revenue Driver Trends
– Expense Driver Trends
– Utilization
– Optimization opportunities
– Active Customer trends
• Drive a culture of operational revenue assurance across the business from
– Product creations
– Revenue analysis,
– Engaging and influencing all stakeholders who impact or are impacted by the revenue process.
• Map and implement control routines for all revenue affecting activities including discounts, adjustment and promotions as well as co-ordinate efforts to develop policies and procedures that streamline revenue assurance processes
• Regularly review and ensure that published tariffs/business rules are implemented accurately in the CBS or any other relevant system
• Being pro-active to identify product issues and resolve them timely in a proactive manner.
• Improve product portfolio within authority level according to set standards.
• Manage relationships with business partners and all other stakeholders.

Knowledge and Skills:
• A comprehensive knowledge of Banking products and systems that support them.
• Conversant of product offerings in the wider financial services industry.
• Detailed knowledge of Retail buying behavior, marketing techniques and evolving trends
• An understanding of customer segmentation theory and practice.
• A good understanding of legislation related to financial services and channel delivery
• A good knowledge of constructing reports, executive summaries and briefs
• Communication skills both written and oral
• Strong Analytical skills; project management skills
• SQL; R or Python Statistical Programming
• Data Visualization
• MS Excel proficiency
• Good interpersonal and networking skills
• Ability to explain and handle complex information clearly and simply
• Presentation and training skills
• Ability to deal professionally, confidently and effectively with staff at all levels, internally and externally
• Conversant in customer segmentation, pricing and product development procedures/processes.

Qualifications and Experience:
• Bachelor’s degree in Computer Science, Business, Accountancy, and Economics, Finance or any other related field.
• Any course or training in product development is an added advantage
• A minimum of 3 years of working experience in commercial or assurance functions in the financial services industry

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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