Vacancy title:
Reconciliation and Settlement Officer
Jobs at:
PalmPayDeadline of this Job:
Wednesday, March 19 2025
Summary
Date Posted: Wednesday, March 05 2025, Base Salary: Not Disclosed
JOB DETAILS:
Job Purpose
The ideal role holder will be responsible for the daily fund transfer, merchant settlement, and reconciliation. resolving all issues arising from electronic transactions, engaging Banks, MMOs, PSPs, and other Partners to improve service delivery.
Job Responsibilities
• Process daily fund transfers through various payment platforms.
• Monitor daily fund position and cash flow with funding arrangement.
• Bank/wallet account management, including account opening/closing.
• Responsible for merchant settlement and reconciliation.
• Attend to customer and merchant disputes and ensure prompt resolution.
• Work with banks and aggregators on settlement discrepancies resolutions.
• Ensure daily validation of transaction posting on the system.
Qualification & Required Skills
• Bachelor's Degree in Accounting or Financing.
• At least 2 years of working experience within Digital Financial Institutions or Banking industry for recon or settlement roles with online banking and other electronic payment systems.
• Creative thinker and problem solver who can resolve issues timely and efficiently.
• Keen attention to detail, strong analytical skills, and focus on customer experience and outcomes.
• Excellent interpersonal and communication skills internally and externally.
• In-depth knowledge of recon & settlement processing.
• Proficiency in the use of MS Office Suites.
• English must be working level.
• Results-oriented.
Notes
Prefer candidates from Banks (CRDB, NMB, NBC, Exim, KCB, Equity, ABSA), PSP (Fast Hub, UBX), and MMOs (M-pesa, Tigo Pesa, Airtel Money).
Junior to Middle Level.
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree
Job application procedure
Interested and qualified? Click here
All Jobs
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.