Summary
Date Posted: Thursday, July 18 2024, Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities;
• Planning, organizing, and managing the daily operations of the ops team staff to ensure efficiency and provide support to our team in our camps and Lodges in carrying out their day-to-day operations.
• Monitor and control operational expenses such as vehicle/Camp maintenance cost to ensure they are reasonable and are in alignment with the approved budget.
• Drive on-going cost saving initiatives in all potential areas of the companies and coordinate with Other Departments.
• Ensure all our seasonal sites contract are renewed in good time prior to expiry of contract.
• Maintenance of good relationships with stakeholders
• Point of contact for Out of hours with regards to Operational issues.
• Identifying CAPEX/OPEX requirements for our camps and Lodges in consultation with Head of Operations and procurement team and ensure that we have enough resources to operate efficiently.
• Spearhead to ensure all Vehicles and equipment’s are serviced on time and that there is a preventive maintenance schedule.
• Take responsibility for fuel reordering and ensure acceptable levels of vehicle consumption/km is achieved and any deviations are investigated.
• Ensure all lodges and camp are fully compliant with all health, safety, standards and that all operational Licenses are up to date (OSHA, TALA, FIRE, WATER BASIN, TBS).
• Ensure annual Environmental audits are carried out and that NEMC Fees are paid on time.
• Follow up with Projects regarding Ongoing projects to ensure timely completion and report to Head of Ops should there be an anticipation of delays that will affect operations.
• Assist procurement team in Sourcing mechanical parts (gens / vehicles / pumps) when required.
• Providing input to any complaints logged by guests in a professional and timely manner.
• Maintain dynamic job descriptions for all staff, with consultation of Head of Operations.
• Lead and motivate a diverse operations team Including camps and Lodge managers, Maintenance | head office staff, fostering a positive work environment and ensuring adherence to company policies.
• Ensure the ops departments are rightsized in terms of staffing
• Conduct timely performance appraisals of direct reports and highlights areas of improvements.
• Training, coaching, and development Ops staff.
• Liaise with HR department in case of disciplinary matters.

Requirements
• Bachelor’s degree in relevant field.
• Proven experience in hospitality operations management, with at least 5 years in a supervisory or managerial role.
• Strong understanding of all aspects of lodge operations, including housekeeping, food and beverage service, guest services, and maintenance of both vehicles and Solar Equipment’s.
• Must be ready and willing to travel to the bush were our camps and lodges are based on need be basis.
• Ability to build strong relationships with Managers, staff, vendors, and stakeholders.
• Strong leadership and communication skills, with the ability to motivate a team and resolve conflicts.
• Knowledge of reservation management System (e.g., Res request is an added advantage)
• Experience in Managing Fleet of not less than 30 vehicles.
• High skills in computer literacy with proficiency in MS Office.
• The ability to work well under pressure in a fast-paced environment.
• Stable employment history that displays commitment & dedication.
• Must be fluent in English.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
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