Job Purpose

The successful candidate will be responsible for the control of debtor’s accounts in assigned area, ensuring timely collection of payments through regular customer communication and handling customer queries and claims.

Specific Duties and Responsibilities

• Ensures maximum cash flow benefit accrues to the company by continuously liaising with customers to secure payment within the payment term as set by the management.
• Estimate daily cash flow by liaising with customers and providing accurate details of anticipated collection.
• Analyses customer payment when receiving by checking remittance advice for any discrepancies from invoice and ensure all documents for claims deducted have been received.
• Process all approved rebates that are received from commercial team and ensure reconciliation is completed
• Ensure communication with customers so that allocated account is kept within objective.
• Contact customer to discuss erroneous items which have been short paid and resolve this matter to the satisfaction of both parties.
• Provide courteous and efficient service to the customer by ensuring requests for copying invoices, statement or proof of delivery are handled promptly.
• Checks allocated accounts and resolve differences to ensure credit due have been passed timeously and all queries are being investigated.
• Process credit notes and ensure adjustment note are properly filed
• Ensure all credit notes relating to specific invoices, short payment or claims are recorded accurately and promptly against the account.
• A Formal reconciliation must be done for the relevant accounts on an agreed periodic basis Daily, weekly or monthly depending on the account.
• Prepare and distribute customer sundry Invoice and statements including all relevant supporting documentation (I.e. debit and credit notes)
• Ensure that all documentation is filed in their respective folder.

Job Qualification and Experience

• Bachelor’s degree in accountancy/business administration/Equivalent
• Not less than 3 years working experience working in finance environment.
• Details process and analytical ability
• Strong verbal/ analytical reasoning ability
• CPA and SAP ERP will be added advantages

Terms of Service: The successful candidate will be engaged on a Permanent Contract.

• Ensures maximum cash flow benefit accrues to the company by continuously liaising with customers to secure payment within the payment term as set by the management.
• Estimate daily cash flow by liaising with customers and providing accurate details of anticipated collection.
• Analyses customer payment when receiving by checking remittance advice for any discrepancies from invoice and ensure all documents for claims deducted have been received.
• Process all approved rebates that are received from commercial team and ensure reconciliation is completed
• Ensure communication with customers so that allocated account is kept within objective.
• Contact customer to discuss erroneous items which have been short paid and resolve this matter to the satisfaction of both parties.
• Provide courteous and efficient service to the customer by ensuring requests for copying invoices, statement or proof of delivery are handled promptly.
• Checks allocated accounts and resolve differences to ensure credit due have been passed timeously and all queries are being investigated.
• Process credit notes and ensure adjustment note are properly filed
• Ensure all credit notes relating to specific invoices, short payment or claims are recorded accurately and promptly against the account.
• A Formal reconciliation must be done for the relevant accounts on an agreed periodic basis Daily, weekly or monthly depending on the account.
• Prepare and distribute customer sundry Invoice and statements including all relevant supporting documentation (I.e. debit and credit notes)
• Ensure that all documentation is filed in their respective folder.

• Details process and analytical ability
• Strong verbal/ analytical reasoning ability

• Bachelor’s degree in accountancy/business administration/Equivalent
• CPA and SAP ERP will be added advantages