Background:

Work closely with Branches and Head Office Sales Team in monitoring and growing Business Liability portfolio to achieve overall deposit targets of the Department.

Responsibilities:

• Take a leading role in mobilizing deposits throughout the zone
• Follow up with Relationship Managers/Officer and Branch Managers on execution of potential pipelines Liabilities
• Actively seek to improve customer experience through digitization of payment/collection platforms
• Prepare budget and projections for the Business deposits portfolio
• Proactively engage with external stakeholders by strengthening business partnerships
• Proactively engage with other internal stakeholders to provide support in coordination of business events
• Coordinate with Relationship Managers and Branch Managers in organizing business banking events
• Represent NMB in all customer forums and ensure the best relationship between NMB and customers
• Ensure that dormancy rate is kept at minimum

Qualifications:

• Bachelor’s Degree in Finance, Information Technology, Accounting, Banking, Economics, or other relevant field
• MBA will be an added advantage
• 4 years’ experience in Customer Relationship management, Digital payment and collection solutions
• Experience in managing sector associations, SACCOS and NGOs partnerships
• Experience in handling payment/collection projects through digitization
• Up-to-date knowledge of sector business market in Tanzania

Skills:

• Strong sales management skills
• Excellent Digital/Online Payment Skills
• Good customer relationship and sound understanding of bank’s products, policies and procedures
• Knowledge of Flexi cube and Bank procedures
• Excellent client management skills
• Strong networking and interpersonal skills
• Conversant with Digital Innovations, Internet Banking, Digital Payments
• Good communication and presentation with high proficiency in the use of English and Kiswahili
• Good business management, time management, leadership, coaching and team building skills

• Take a leading role in mobilizing deposits throughout the zone
• Follow up with Relationship Managers/Officer and Branch Managers on execution of potential pipelines Liabilities
• Actively seek to improve customer experience through digitization of payment/collection platforms
• Take a leading role in guiding Relationship Managers/Relationship Officers in growing and mobilizing deposits from MSME segment
• Prepare budget and projections for the Business deposits portfolio
• Proactively engage with external stakeholders by strengthening business partnerships
• Proactively engage with other internal stakeholders to provide support in coordination of business events
• Coordinate with Relationship Managers and Branch Managers in organizing business banking events
• Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service
• Ensure that dormancy rate is kept at minimum

• Strong sales management skills
• Excellent Digital/Online Payment Skills
• Good customer relationship and sound understanding of bank’s products, policies and procedures
• Knowledge of Flexi cube and Bank procedures
• Excellent client management skills
• Strong networking and interpersonal skills
• Conversant with Digital Innovations, Internet Banking, Digital Payments
• Good communication and presentation with high proficiency in the use of English and Kiswahili
• Good business management, time management, leadership, coaching and team building skills

• Bachelor’s Degree in Finance, Information Technology, Accounting, Banking, Economics, or other relevant field
• MBA will be an added advantage
• 4 years’ experience in Customer Relationship management, Digital payment and collection solutions
• Experience in managing sector associations, SACCOS and NGOs partnerships
• Experience in handling payment/collection projects through digitization
• Up-to-date knowledge of sector business market in Tanzania