Summary
Date Posted: Monday, January 10, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
This role is accountable for effective and efficient claims negotiations and finalization of claims. Requires a high level of multi skilling and technical claims knowledge.
• Register and post new claims and processes them within the set standards to ensure quality customer service is given.
• Set initial reserves for new claims and recommend reserve changes
• Close files as payment/recoveries are made
• Ensure prompt salvage & reinsurance recovery payments are received and communicated to Accounts for posting
• Prepare claim summary reports
• Track by regularly updating the claims register to determine progress of the claim and advising customers on status.
• Raise and record payment requisition voucher, forwarding the requisition to finance department and tracking the file to ensure that the cheque/credit note is received back for dispatch to the claimant within the stipulated period.
• Identify and pursue recoveries at the point of claims registration & processing (facultative, treaties, excess of loss, co-insurance and TPO) and issuance of demand letters then passing on to legal section.
• Promptly attends to customer’s complaints and inquiries and obtain feedback from customers and ensure customer satisfaction.
• Prepare claims statistical monthly/quarterly reports to ATI, Commissioner of Insurance and any other reports as directed by assistant manager or claims manager and ensuring that they are dispatched on time and maintaining records.
• Ensure good relationship with Finance & U/Writing as per agreed SLA’s

Education
Bachelors Degree (B): Insurance (Required)

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Apply at: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/job/Dar-Es-Salaam/Claims-Negotiator_JR-18161 
The deadline for submitting the application is 22 January 2022.

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